If your Capsule cannot update the firmware, or you see the error message— "Check Update Failure" when updating the firmware, check your firmwar...
Tue, 10 Jan, 2023 at 3:45 PM
Here's how to find your current version of the Nebula Connect app: 1. Open the Nebula Connect App on your phone. 2. Tap "+" in the...
Tue, 10 Jan, 2023 at 3:38 PM
If your Capsule or Astro is unable to be fully charged, please try these steps: Completely drain the battery first. Try using another QC 3.0 cha...
Tue, 10 Jan, 2023 at 3:37 PM
If the power adapter or charging cable of Capsule has a problem, or there is a software issue with Nebula Capsule, the projector might be unable to po...
Tue, 10 Jan, 2023 at 3:35 PM
There are several reasons for this charging related issue, for example, the power adapter or the charging cable is not working properly; the charging ...
Tue, 10 Jan, 2023 at 3:34 PM
Yes. Nebula projectors with Android system support Auto (Vertical ±40°) and Manual (Horizontal ±10°) keystone correction. When you set auto keystone c...
Tue, 10 Jan, 2023 at 3:32 PM
If the power adapter or charging cable of Apollo has a problem, or there is a software issue, the projector might be unable to power on.I To resol...
Tue, 10 Jan, 2023 at 3:31 PM
Nebula Connect works with your Nebula smart projectors to seamlessly control your projector with the touchpad and buttons. Even if you forget where th...
Tue, 10 Jan, 2023 at 3:29 PM
You'll need your Nebula's WiFi MAC address to connect the projector to your router. It consists of 12 letters and numbers. 1. For Nebula ...
Tue, 10 Jan, 2023 at 3:27 PM
For product quality control and tracking purposes, Nebula support staff may ask you to provide the serial number (SN) of your product. You can normall...
Tue, 10 Jan, 2023 at 3:26 PM
